Designing the corporate experience of green transition

A systems approach to the interplay of modern key elements.

Title (eng)
Designing the corporate experience of green transition
A systems approach to the interplay of modern key elements.
Author
Asmita Vikram Singh
Advisor
Marguerite Barry
Advisor
Kay Mühlmann
Description (eng)
Regulatory and environmental compliance are, as individual areas, well-researched in terms of the impairments that hinder their implementation in practice at corporate work desks. Against the canvas of the polycrises, both of these areas, in combination with each other and related concerns make up for the contemporary industrial concerns since there has been a debilitating impact in the form of consumer, organizational and economic vulnerability in the EU. This impact, have been elevated in the light of enforcements of extreme value, inviting widespread criticism towards the industry ethics and this phenomenon highlights the need for a systemic viewpoint at the overlapping problem areas and observation of causal relationships between them, to then understand how it is not an arbitrary concoction of individual problems, but an interconnected loop of many of them, that affects compliance function across various stages during the pipeline and has obvious visibility across customer service and managerial experience, which, in research are often dismissed as poor customer service, myopia and decision fatigue but have several deeper underlying connotations stemming from their interconnection with other issues.
Keywords (eng)
ComplianceESG regulationscustomer experienceinterdisciplinarity
Type (eng)
Master theses
Language
[eng]
Persistent identifier
https://door.donau-uni.ac.at/o:5250
Date created
2024
License
All rights reserved