https://door.donau-uni.ac.at/o:4439 Appification of the Vienna International Airport Aoyagi, Yudai Yudai Aoyagi E, Yi Meng Yi Meng E Go, Steven Steven Go Makatsaria, Nia Nia Makatsaria Sen, Shuvro Shuvro Sen Hynek, Nicole Nicole Hynek 0000-0001-8391-2352 University for Continuing Education Krems Schreder, Günther Günther Schreder 0000-0002-3034-5195 University for Continuing Education Krems text eng Main Research Question: What can the airport offer as a ‘traveler app/ applification’ that provides travelers with an integrated, and personalized information and guidance system that makes their stay pleasant, safe, enjoyable, and meets their needs in a special way to be a competitive hub. Sub-Research Questions: • Is an integrated & personalized information system feasible? If so, who is responsible for the ownership of the system, and what will be the mode - cooperative or consortium? • What are users’ needs? • What makes travelers’ stay in the airport a social place? All rights reserved https://door.donau-uni.ac.at/o:4444 947.91 kB 2022-04-07